Privacy Policy

Gold Sylone ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us through this website.

1. Information We Collect

When you use our appointment booking form, contact form, or interact with our website, we may collect:

• Your name and mobile number
• Your email address (if provided)
• Appointment preferences (service, date, time, staff preference)
• Messages you send us through our contact form
• Basic technical information such as IP address and browser type, for security purposes

2. How We Use Your Information

We use the information you provide to:

• Confirm and manage your salon appointments
• Respond to your enquiries and messages
• Improve our services and website experience
• Send appointment reminders or relevant offers, where you have not opted out

3. Data Storage & Security

Your information is stored securely in our database and is not shared with third parties for marketing purposes. We use industry-standard practices such as encrypted connections, secure sessions, and prepared database statements to protect your data from unauthorized access.

4. Cookies

Our website may use essential session cookies required for basic functionality, such as maintaining form security. We do not use third-party advertising cookies.

5. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information held by Gold Sylone.

6. Third-Party Services

We may use trusted third-party services (such as WhatsApp for communication) to contact you regarding your appointments. These services have their own privacy policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at info@goldsylone.com or visit your selected Gold Sylone™ branch.